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Guide

Insert cards, leaflets and the documentation you ship

By C. Chai, director, UIC International B.V. Published 2026-08-21, last updated 2026-08-21. How we write these.

Vape product insert requirements are not a single rule you can look up. They are the residue of four or five separate EU frameworks, each of which says some information must reach the buyer and most of which let an accompanying document carry it.

Why the insert exists at all

An empty vape device is small. A 510 battery is the size of a pen, and it has no room for a legible manufacturer address, a batch code, a set of instructions and a recycling symbol at once. That physical constraint is why an accompanying document exists as a category in EU product law: several frameworks let information that cannot legibly sit on the product sit somewhere that travels with it instead.

So the useful question is not "what must be on the insert". It is "what information must reach the buyer, and which permitted carrier am I using for each item". Answer it in that order and the insert designs itself.

The general product safety baseline

The General Product Safety Regulation (EU) 2023/988 is the floor for any consumer product no more specific rule covers, and it has applied since 13 December 2024. It does not tell you what to print. It sets the duty to place only safe products on the market, the traceability information a product must carry, and the requirement that an economic operator established in the EU stands behind it.

Two of those bite on the documentation you ship. The first is traceability: type, batch or serial identification, and the name and address of the operator responsible for the product. The second is the contact detail for that responsible person, which may appear on the product, on its packaging, on the parcel or in an accompanying document. That last option is exactly what an insert card is, and it is why a card beats shrinking an address onto a battery tube. Who holds the role when you brand a device is covered in the GPSR responsible person guide, and the list of eligible operators sits in Article 4 of Regulation (EU) 2019/1020, cited here in its consolidated form.

The GPSR also expects instructions and safety information to reach the consumer in a language the member state determines. Draft them for the product as you actually sell it, not for the family it belongs to.

The recycling and battery marks

Two waste frameworks add marks rather than text. Directive 2012/19/EU on waste electrical and electronic equipment is why the crossed-out wheeled bin appears on electronic products and why user information about separate collection has to be provided. It is a directive, so the detail lands in national law and national registers, which is the subject of the WEEE registration guide.

Regulation (EU) 2023/1542 on batteries and waste batteries entered into force on 17 August 2023 and sets labelling, marking and information duties for batteries, including batteries built into appliances. Its obligations phase in on their own timetable rather than all at once. Which of them apply to a specific cell in a specific year is a question to settle against the instrument itself before an artwork freeze, not against a supplier summary. The EU Battery Regulation guide tracks what we hold for the hardware side.

Packaging law is changing under you

The packaging around the device is regulated separately from the device. Regulation (EU) 2025/40 on packaging and packaging waste, the PPWR, entered into force on 12 August 2026 and repeals the earlier packaging directive. That earlier instrument, Directive 94/62/EC on packaging and packaging waste, carries an end of validity of 31 December 2028 on its EUR-Lex record, and the PPWR is what replaces it. If a supplier's artwork template or a compliance memo still points you at the 1994 directive, that is the date to raise. Our reading of what the PPWR changes for a vape carton is in the PPWR packaging guide.

The practical consequence is scheduling: staged obligations and a repealed predecessor mean your artwork has a review date, not just a launch date. Keep that date with the print files.

What goes where

Common information items, the carriers that can hold them, and the framework that asks
ItemUsual carrierFramework behind itNote
Type, batch or serial identificationDevice, or retail box where the device is too smallGPSRHas to identify the unit, not the family
Manufacturer name and addressDevice, retail box, parcel or insertGPSRThe brand owner is usually the manufacturer for these purposes
Responsible person contactDevice, packaging, parcel or accompanying documentGPSR, with the operator list in Regulation (EU) 2019/1020The widest carrier set here
Instructions and safety informationInsert card or leafletGPSRLanguage determined by the member state
Crossed-out wheeled binDevice, or packaging if the device is too smallWEEE Directive 2012/19/EUNational implementation varies; check each register
Battery marking and informationBattery, device or packagingRegulation (EU) 2023/1542Obligations phase in; confirm the date for your cell
Packaging material and sorting marksRetail box and outer cartonPPWR (EU) 2025/40, replacing Directive 94/62/ECSome member states add a national sorting mark
CE markingDevice, or packaging and accompanying documentsThe directives behind the mark for your SKUSee the CE marking guide

Language, and the print run

Language is where insert projects go wrong, because it is decided per market and discovered late. The EU runs no single list. France is the clearest example of a market that legislates the point directly: the loi n° 94-665 du 4 août 1994 relative à l'emploi de la langue française, the loi Toubon, makes French compulsory in the designation, offer, presentation, instructions for use and description of the guarantee of a product. Our France compliance guide covers what else that market adds.

Three habits keep the cost down. Build the language list from your distribution plan, not from the EU membership list. Lay the card out so a language block can be added without redrawing it. And freeze the artwork only after the responsible person is named, because that contact is the item most likely to change after the print run is committed.

On QR codes: a code that opens a fuller manual is a useful addition. Treat it as an addition to the printed minimum rather than a replacement, unless your own adviser confirms the substitution is accepted in that market. A code is cheap to add and expensive to rely on.

What not to print

The insert that ships with empty hardware should describe empty hardware. Anything printed about a fill becomes a claim by the brand whose name is on the card, and it travels with every unit in the run. Devices sold with no nicotine and no e-liquid are not tobacco-directive products in their own right, which is the subject of the TPD and empty hardware guide, so borrowing tobacco-style warning layouts adds obligations you did not owe. Keep the card to the device: what it is, how to use and charge it, the safety limits, who is responsible for it, and where it goes at end of life.

Frequently Asked Questions

Do empty vape devices need an insert card at all?
No EU rule uses the words "insert card". What the frameworks require is that certain information reaches the buyer and certain marks appear. An insert is one permitted carrier for some of it, and usually the cheapest on a small device. Whether you need one depends on what you can legibly fit on the device and its box.
Can the insert carry the responsible person details instead of the box?
The General Product Safety Regulation allows the responsible person contact details to appear on the product, on its packaging, on the parcel or in an accompanying document. Confirm the exact contact format expected in your market with your own adviser, because practice differs.
Does the insert need to be in every EU language?
No. The obligation attaches to the markets you sell into, and member states determine the language for consumer instructions and safety information. France, for example, makes French compulsory for the presentation and instructions for use of a product under the loi Toubon. Build the list from your distribution plan.

Sources

Trade guidance for B2B buyers, not legal advice. We sell empty hardware only (no cannabinoids, no e-liquid), B2B trade only, 18+ / 21+ per market; you are responsible for the fill and for finished-product compliance in your market. Where this page does not state a national rule, that is deliberate: we did not have a primary source we could verify, and you should confirm the point with the authority named.

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